Terms of Service

1. Acceptance of Terms

By enrolling in a course, starting a free trial, or using our website at masteryourexam.ca or our learning platform, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use them.

These Terms are an agreement between you and MasterYourExam (“we”, “us”). We may update them; the “Last updated” date above shows when. Changes do not affect access you have already paid for.

2. Your Learner Account

When you enrol or start a trial, we create a learner account for you on our learning platform and send you the login details. You agree to give us accurate details, to keep your login to yourself (one account per person), and to tell us straight away if you think someone else has used it. You must be at least 18 years of age, or the age of majority in your province or territory.

3. Courses, Price & Payment

• Price — each course is $499 CAD plus any applicable tax, paid once before your access is set up.
• Payment — by cash or Interac e-Transfer, arranged with us on WhatsApp. We do not collect card details.
• Access period — 30 days from when your access is activated. Access does not renew and there is nothing to cancel; if you need more time you can buy the course again.
• One course per purchase — each purchase covers the one course named when you enrol.
• Price changes — we may change prices; a change never affects a course you have already paid for.
• Free trial — we offer a free trial of Real Estate Essentials. We set up your trial login within 24 hours of your message; access ends automatically 24 hours after it is set up. No payment details needed. One trial per person.
• No outcome promise — our courses are a study aid; we do not promise that you will pass any exam.

4. Refunds

Refunds are handled case by case — contact us on WhatsApp or at [email protected].

Nothing in these Terms limits any right you have under the Consumer Protection Act, 2002 (Ontario) or other consumer-protection law that applies to you.

5. Acceptable Use

Courses are for your personal exam preparation. You must not:

• share your login or let anyone else use your account;
• record, screenshot, copy, or redistribute questions, explanations, or other course content;
• use bots, scrapers, or other automated tools to access or extract content;
• try to get around access periods, trial limits, or other access controls.

We may suspend or close an account that breaks these rules.

6. Intellectual Property

Course content is owned by MasterYourExam or its licensors. You get a personal, non-transferable licence to use it for your own exam preparation during your access period.

7. Disclaimer

MasterYourExam is an independent exam-prep provider and is not affiliated with, endorsed by, or associated with any regulator, licensing body, or education provider, including RECO, Humber College, OREA, RIBO, FSRA, OMVIC, CMRAO, CIRO, or CSI. Names are used only to identify the exams we help you practise for.

Courses are provided “as is”. Exam formats and requirements are set by the regulators and can change — always confirm current requirements with them directly.

8. Limitation of Liability

To the maximum extent permitted by applicable law, MasterYourExam is not liable for indirect, incidental, special, or consequential losses, or for exam outcomes, career decisions, or professional consequences. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Some jurisdictions do not allow these limits; where that is so, they apply only to the extent the law permits.

9. Ending Access

You may ask us to close your account at any time by contacting us. We may suspend or close an account that breaks these Terms. Personal information is then handled as described in our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.

11. Dispute Resolution

• Talk to us first — please contact us at [email protected] or on WhatsApp so we can try to resolve the issue informally. We aim to respond within 30 days.
• Mediation — if we cannot resolve it together, either of us may propose mediation with a mutually agreed mediator in Ontario.

You may also bring a claim in the courts of Ontario, including Small Claims Court, and nothing in these Terms limits any right you have under the Consumer Protection Act, 2002 (Ontario) to start or join a proceeding in court.

12. Contact

• WhatsApp: +1 437 376 5656
• Email: [email protected]
• Privacy questions: see our Privacy Policy